RwandAir, the national carrier of the Republic of Rwanda, has extended its partnership with Amadeus, a world class passenger service solution. This, to adopt technology that will allow its customers to benefit from improved efficiency, a better experience and increased convenience.
This is in line with further boosting Rwanda as a travel destination.
RwandAir was recently named the 10th most-improved airline in the world by Skytrax, and has built a reputation for excellent on-time performance. Having previously provided RwandAir with distribution services, Amadeus will now roll out solutions across passenger systems, revenue management, loyalty management, payments, and data & analytics.
The extended partnership intends to support RwandAir’s plans of expanding its network and fleet. Yvonne Manzi Makolo, RwandAir CEO, said: “As one of the fastest growing airlines in Africa, RwandAir is committed to providing an impeccable customer experience that will fuel our continued expansion in the years to come. We look forward to an extended partnership with Amadeus that will provide us with the world class passenger services solution with an upgrade of our reservations, ticketing, departure control, e-commerce, market intelligence and loyalty systems”.
